What to send
Three things make a report immediately actionable:
- The address of the page.
- The figure you think is wrong, quoted exactly as it appears.
- What you believe it should be, and where that came from.
All three are useful and none is required. “This number looks wrong” with a link is still a report worth sending, and small errors are worth reporting: a wrong strike rate or a misattributed season can propagate through several connected pages.
A source helps most when it is a scorecard or an official record rather than another statistics site. Two sites can disagree because they count a delivery differently rather than because one of them is wrong, and knowing which it is changes the fix.
What happens to a report
Every report is checked against the underlying deliveries, not against another website. There are four ways it can turn out, and each has a different outcome:
- A calculation is wrong. The rule that produced the figure is fixed, the data is recomputed and the whole site is rebuilt. This corrects every page that rule touched, not only the one reported. It is the reason methodological reports are more valuable than single-number ones.
- The source data is wrong. The error is in the archive rather than in this site’s handling of it. It is reported upstream where there is somewhere to report it, and the affected page carries a note in the meantime.
- The wrong player was matched. The most common real fault. Correcting it means fixing the name-to-player mapping, after which the record lands on the right profile.
- It is a coverage limit, not an error. The figure is right for what the archive holds, and the archive does not hold everything. In that case the number stays and the page is made clearer about the limit, because a reader who was surprised once will not be the only one.
How a correction appears
Where a published figure changes materially, the change is made and the page carries its new computation date. Because figures here are regenerated from source rather than edited in place, a correction is not a patch over the old number — the old number stops existing anywhere on the site.
Where a correction changes what a written page claims rather than what a figure says, the page is amended and the amendment is noted on the page. This site does not silently rewrite a claim it previously made.
Player identity errors
These deserve their own paragraph because they are the fault most likely to be visible to a reader and invisible to the site. Statistics are matched to a player by a stable identifier and are reliable. Biographical details — country, date of birth, playing style, photograph — come from a separate feed and are matched by name, and two cricketers who share a surname and an initial are genuinely difficult to tell apart.
When that match goes wrong, a correct set of figures appears beside somebody else’s nationality or photograph. Where this site has detected the conflict, it now withholds the biographical field rather than displaying it. If you spot one it has not detected — a player you know is from one country shown as being from another — that is exactly the report to send. The full mechanism is described under how a name becomes a player.
Response times
No response time is promised, because none could be honoured. Reports are read and genuine correction reports are acted on as soon as is practical. A fix that requires re-running a data pipeline waits for the next rebuild rather than being applied by hand, because a hand-edited figure is exactly the kind of number this site exists not to publish.
Spam, link-placement offers and unrelated commercial messages sent to this address are not answered.
Other things worth reporting
- A page that will not load, or a table that will not scroll on a phone.
- A link that goes nowhere.
- A player missing from the directory.
- A claim in a written article you believe is wrong, especially where a primary document says otherwise.
- Anything on this site that reads as if a machine wrote it and nobody checked.
The standards this page is holding itself to are set out in the editorial policy, and the rules behind every computed figure are in sources and methodology.